BGE’s Dynamic Pricing & Behavioral Programs Ruth Kiselewich, Director, Demand Side Management Programs October 27-29, 2014 ... Customer Service Enhancements BGE HOME, a Constellation Company, specializes in the sale and service of heating, air conditioning, water heating, plumbing, and electrical systems along with appliance repair, replacement windows, doors, siding and attic insulation. We are committed to our customers and have a customer satisfaction rating of more than 95 percent. For the 2020 holiday season, returnable items shipped between October 1 and December 31 can be returned until January 31, 2021. You may be charged a restocking fee up to 50% of item's price for used or damaged returns and up to 100% for materially different item. Jul 31, 2020 · service during the State of Emergency contact BGE by calling their Customer Care team Mon- Fri, 7AM-7PM at 800-685-0123. As a part of the reconnection process BGE Customer Care agents will also work with you to identify assistance programs that can supplement bill payment and help ensure service remains connected after this crisis.